Main Conference
The most important eCommerce Conference in the Region
The parallel conference within the Expo is divided into four theme basic ecommerce topics (Development, Promotion, Payments and Delivery) with the participation of more than 40 Greek and foreign speakers.
Development

Promotion

Payments

Delivery

Representatives, mainly senior executives of companies and organizations in the broader ecosystem of e-commerce, will have the opportunity to learn and exchange ideas on current and future developments as well as to focus on practical issues in optimizing the online presence of their company and learn new ways for enhancing the sales and revenue of their online businesses.
Please, see in detail, the agenda and sessions of this year's Congress, which are coordinated by distinguished journalists and market executives, and are as follows:
Opening of the conference - Greetings - Presentations

Journalist - MC
What we will see and what we will hear - Introduction to the subject

Secretary General for Commerce & Consumer Protection, Ministry of Economy & Developement

Deputy Minister, Ministry of Digital Policy *

Senior Case Handler, Digital Single Market Task Force, DG Competition Belgium
Session 1
| 12:10-14:50 |
eCommerce trends - an international overview
Technological developments, are changing many areas in our everyday life, making it all more reasonable to change e-commerce, which is reformed and adapted (with the help of Artificial Intelligence) to the needs and preferences of each user-customer. Top representatives of the e-commerce sector from many countries and, of course, Greece provide a useful insight for their respective markets and present the main trends prevailing at the dawn of the new e-commerce era.

President, Greek eCommerce Association
eCommerce in Greece: Myths and Numbers

President, Brazilian eCommerce Association
E-commerce Cross Border to Brazil: how to sell to 100 million shoppers

Chairperson, Bulgarian eCommerce Association
E-commerce - new opportunities for growth

CEO & Founder GPeC and Co-Founder TRUSTED.ro

CEO, YoStartups

de Persgroep, Nederland

General Manager, Russia & Emerging Europe (incl. Greece) eBay

Panel Discussion + Q&Α session
Moderator: Yannis Rizopoulos / Journalist
Coffee Break + Networking
Session 2
| 15:10-15:50 |
Regulating the eCommerce landscape
As is often the case in cases of uncharted waters, and business ventuers between many partners, each with different interests, aspirations and objectives, the timely introduction of regulatory bylaws and rules and the creation of a fair legal framework, tailored to the specifics of each sector, are sine qua non. Existing challenges and emerging opportunities from such a development are the subject of this session.

Co-founder, Taxmen.eu

Country Manager, Mediapost Hit Mail Bulgaria Ltd.
How to Successfully Overcome the Key Legal Issues for Any eCommerce Business in Bulgaria, Greece and Romania (Tips from a Non-Legal Person)
| 15:50-17:50 |
Development & Marketing
Technological facilities and capabilities, which have surely multiplied and evolved in recent times, provide a sound and necessary basis for business development and expansion, but they are not enough, as the way of "engaging" customers with eShops has changed considerably. The role of social media and all kinds of influencers - however controversial - does not cease to play an important aspect in shaping preferences that sooner or later lead to sales, revenue and profits. Marketing can change, however, it is always necessary.

Manager, Applied Intelligence, Accenture
Future of E-commerce: how can AI empower online business

Digital Strategy Consultant, Social Bakers.com

Head Of Social & Influencer Marketing
La Redoute

Head of Yandex.Metrica promotion

Founder & CEO, Retargeting.biz

Panel Discussion + Q&Α session
Moderator: Yannis Rizopoulos / Journalist
| 11:00-12:25 |
Logistics make the world go round…
One of the most important factors for e-commerce, is of course, logistics. Logistics determines the degree of customer satisfaction based on the speed, quality and cost of the services offered. The fast and seamless delivery of the merchandise, at a customer friendly and cost-effective timetable, is considered to be particularly critical for the success of an eShop, whether it uses a courier, ship or drone route ...

Journalist - MC
Τι θα δούμε και τι θα ακούσουμε - Εισαγωγή στο θέμα

General Manager, Internel S.A.
Cross-border expansion for more e-sales – the game, the players and how to succeed

Vice President Sales Programs, Global & Europe, DHL Express
“Power Up Your Potential: Increase your sales via shipping & delivery options

CEO at OnLine Data, Chairman at Hellenic Logistics Association, Member of the National Council of Supply Chain
The progress made in recent years in, contactless payments, credit/debit cards and e-banking, which is becoming increasingly popular, especially for online purchases, has caused severe turmoil in traditional payment methods and major changes in consumers' habits, it has even put in question even the customary choice of payment method in Greece ...that of cash on delivery…

Gen. Manager – Central & Eastern Europe, PayPal
How to untangle the Gordian knot of e-commerce?

Product Manager, Issuing, Viva Wallet

Virtual Services Manager - eCommerce / HCE Tokenization
Payments in eCommerce, Global Trends and merchant needs, Cardlink
Coffee Break + Networking
| 13:45-15:25 |
Talking about the future
The exponential technologies that with their rapid expansion have opened the curtain of the 4th Industrial Revolution, could not have left unaffected e-commerce - Big Data, Artificial Intelligence, Mechanical Learning, Virtual & Enhanced Reality trigger with their applications new developments and reversals, which we do not even grasp their size and importance, because – most of them - are on-going, overcoming every day barriers promoting business ...

Head of Sales, CEE, Viber (Rakuten)

Manager Marketing & PR Central & Eastern Europe at Rakuten Viber

Member of the European Parliament

CEO & co-Founder,We are Social Media
and Snapr

Panel Discussion + Q&Α session
Moderator: Yannis Rizopoulos / Journalist
| 15:25-17:50 |
Advertising - and the living isn't easy…
In an era of intense rhythms and anxiety that we all face in our everyday lives, success in online sales is far from an easy task to prove. New technologies open the way - using vast volumes of data with new, innovative ways and innovative "tools" such as bots or automation - and helping businesses evolve, but the right combination at the right time and with the right doses is the one that brings the really good results, growth and profits ..

CEO & Founder, Omniconvert

General Manager, IAB Hellas

CEO, QuarticON.com

CEO & Co-founder, MonkeyData

CEO & Founder, Adhance.io

Head of Branding & Creative Agencies, Google
We are leaving in the Age of Assistance

Panel Discussion + Q&Α session
Moderator: Yannis Rizopoulos / Journalist
The following are included and covered in the ticket price for participating at the Conference:
- Participation for both days of the Conference
- 1 coffee break per each day
- Conference materials (incl. conference bag & pen, notepad)
*All speeches will be given in English. There will be simultaneous translation.
* They have been invited to attend
eCommerce Expo Greece & Southeast Europe aspires to become the first and largest B2B exhibition for e-commerce solutions in Greece and the wider region, by providing industry leaders with the opportunity to present the latest solutions and services that enable businesses to develop advanced eCommerce platforms, using cutting edge and state-of-the art technologies. For its part, the conference aims simply to become the conference of the year in the eCommerce area, where scientists and market leaders will share their challenging experiences, strategies, best practices and trends on many different aspects of e-commerce,